Hawaii Submetering and Billing Company
Hawaii Submetering and Billing Company

Contact info

For information regarding our products and/or services, please contact us at:


Toll-Free: 800.266.0968


Multifamily Utility Company is a national submetering and billing company that provides utility submetering solutions throughout the Hawaii

At Multifamily Utility we are committed to helping you make the transition process as quick and easy as possible. We will therefore issue notices on your behalf letting residents know about the new submetering systems that are going to be installed. Once the systems have been installed we will also work with your staff to upload all resident information into our billing system.

All meters will be read via wireless transmitters and receivers. The information will then be sent back to the Multifamily Utility headquarters and imported into our state of the art billing system. From there individual utility bills will be created and we will send them out either by mail or e-mail.

We collect all payments on your behalf and will send a monthly utility reimbursement check to the owner, manager, association manager or other persons in charge of receiving payments.

When it comes to resident and owner customer support Multifamily Utility is setting the standard. We also have bilingual agents available to assist those whose native language isn't English.

Our friendly customer service team will handle every service request and question in a routine and detailed manner. This allows us to track, respond to and resolve issues quickly and professionally.

By offering a wide range of products and services in utility submetering, utility management and utility conservation, we are able to provide all of our clients with results that endure.

Request a quote
, or call us today at 800.266.0968 to get more information on what we can do for you and your property!

Hawaii Legal Info

The current laws in Hawaii allow submetering and Ratio Utility Billing Systems (RUBs) provided the owners are not making profits from billing the tenants for utilities.

There are some local utility providers that are exception to the above rule. They could prohibit the practice by imposing local tariffs.


Billing Service Providers are required to apply and be approved for licenses from a regulatory agency prior to starting the servicing of the client's billing accounts. This requirement applies to several different areas of the USA. The license has to remain current and valid while doing business in these regions. The information on this page is deemed to be accurate but updates may occur at any time. Please Contact Multifamily Utility Company with your specific questions about your area of service.

Hawaii Submetering

While the state of Hawaii is surrounded by beautiful water, those who reside there must still do all they can to help conserve as much of it as they can. Water submetering is a great way for property owners, property managers and property developers in the state to conserve water and ultimately save money.

Multifamily Utility is one of the leading utility submetering and billing companies in all of Hawaii. We specialize in submetering and allocation of water, gas and electric utilities for apartments, condominiums, commercial buildings, new construction, mobile homes and military housing all throughout the United States.

It doesn't matter if you need a new submetering system or you need to replace an existing one, we can help. We handle everything from system design, to installation, to maintenance and ongoing service.

Once you decide submetering is right for your property we will send out one of our experienced technicians to do a complete property analysis. We will analyze your needs as well as your goals to help us better determine what type of submetering products will work best for your situation.

And being that we work with some of the leading submetering manufacturers in the industry we are sure we can find a product that will work for you. Some of the industry leading manufacturers we work with include Master Meter, American Meter, Hexagram, Elster and Neptune.

Some of the many benefits that come along with submetering your property include conservation, improved cash flow, increased property value, easier leak detection and less administrative work.

To learn more about our products and services please contact us toll free at 1.800.266.0968 or use our request form to request a quote. You can also email us at sales@multifamilyutility.com

We provide our submetering and utility billing services to all 50 states